Image of Vivienne Nelson, Director of

Vivienne Nelson

Who is

Vivienne Nelson, Director

  • Vivienne Nelson (formerly known in the industry as Vivienne Millington before she married in 2007) has over 20 years experience in the referencing market place and is fully ARLA and CII certified.
    Unlike all other tenant referencing companies, which are run by insurers, Vivienne's consumer credit reference agency background, together with her vast knowledge of the data sets, ensures the referencing service provides to its customers, is one of the most detailed, reliable and comprehensive available.
    When assessing the risk to recommend a tenancy, ALL available consumer data is used and taken into consideration.
  • In Vivienne's previous role as Head of Strategic Development at Sequence UK Ltd, she created Sequence's own in-house referencing solution, which was launched to over 100 of their branches in February 2007.
    Prior to this Vivienne transformed Letsure's business, taking it from an archaic paper and fax-back referencing service into the UK's leading (at that time) online platform.
    This cutting edge transformation enabled Letsure to grow from strength to strength, in both reputation and income generation.
  • Head-hunted by Experian in the early '90s, Vivienne created and developed an in-house training programme and greatly enhanced her own knowledge of the consumer credit business simultaneously.
    Working with credit professionals around the UK, in addition to her own team of trainers, Vivienne's department was responsible for educating credit personnel in all areas of consumer credit, from legislation to debt recovery and data protection to understanding the breadth and depth of the consumer bureau.
  • Vivienne's knowledge and understanding of the use of credit data in the lettings market is second-to-none. is run by true credit experts, whose reports are accepted by all the leading insurers for both legal expense insurance and rent protection products.
  • Vivienne is well known for revolutionising tenant referencing platforms, and will ensure a speedy return of your reports. Vivienne recognises this is key to the success of your business, and will always provide you with a customer experience which exceeds expectations.
    Vivienne's passion and desire to excel in this market place ensures she leaves no stone unturned and Vivienne always delivers on a promise. Customer testimonials are available upon request.

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